Frequently Asked Questions

Createrun Marketplace is a professional platform designed for the sale, distribution, and management of business applications. Developers can sell their applications, while users can find solutions that fit their needs.

Use of the platform is free, but the applications themselves may be paid. Some applications offer a free trial, while others require a direct purchase.

The platform offers business applications in a variety of categories such as HR, CRM, Finance, Retail, Healthcare, and Education. Each application is designed to meet different business needs.

To purchase an application:

1. Find the application you want
2. Go to the application detail page
3. Select the appropriate plan
4. Click the "Buy" button
5. Enter your payment information
6. Complete the purchase

The following payment methods are currently accepted:

• Credit card (Visa, MasterCard, American Express)
• Debit card
• PayPal
• Bank transfer (for corporate customers)

Displayed prices do not include taxes. Applicable taxes are added automatically during checkout. The tax rate varies depending on your country and region.

You can request a refund within 30 days without providing a reason. Once your refund request is approved, your payment is returned and the license keys are revoked.

The platform offers several license types:

• Monthly Subscription: Continuous access with monthly payment
• Annual Subscription: Discounted access with annual payment
• Lifetime: Unlimited access with a one-time payment
• Trial: Free usage for a limited time

To manage your license:

1. Sign in to your account
2. Go to the "My Applications" page
3. Select the relevant application
4. Perform the action from the "License Management" section

To cancel a subscription:

1. Sign in to your account
2. Go to the "My Applications" page
3. Select the relevant application
4. Click the "Manage Subscription" button
5. Use the "Cancel Subscription" option

Note: The cancellation takes effect at the start of the next billing cycle.

You have several options for technical support:

• Email: support@createrun.com
• Live Support: The chat button in the bottom-right corner
• Documentation: A detailed user guide for each application
• Video Tutorials: Training videos available on the platform

For installation issues:

1. Check the application documentation
2. Verify the system requirements
3. Temporarily disable any security software
4. Try running as administrator
5. If the issue persists, contact our support team

To sell an application:

1. Create a developer account
2. Upload your application information and files
3. Set the pricing and licensing details
4. Submit your application for review
5. Start selling on the platform once approved

Platform commission rates:

• First year: 15% commission
• Second year: 12% commission
• Third year and beyond: 10% commission
• Premium developers: 8% commission