Help Center

How to use the Createrun Store, and where to get more help

Getting started

Acquiring an app

  1. Sign in: use the "Sign In" button in the top-right corner. The Store uses your Createrun account.
  2. Find an app: browse the home page or use search, then open the app's detail page.
  3. Get or buy it: free items are added to your account directly; paid plans are paid by card through Stripe.
  4. Find it again: everything you acquired is listed under My Apps.

Installing an app on your instance

From the Store to a running instance

  1. Have an instance: apps run on a Createrun instance. If you do not have one yet, start at Createrun instance and follow the install guides.
  2. Acquire the app in the Store with the same account the instance is registered to. Acquiring an app does not install it.
  3. Install it from the instance: open your instance's management UI, where the apps you acquired are listed, and install the app there.
  4. Check your instances: your registered instances are listed under My Apps › Instances.

Publishing an app

From the IDE to the Store

  1. Build your solution in the Createrun IDE.
  2. Publish it to the Store from the IDE. New listings are reviewed before they appear in the Store.
  3. Track your listings in your publisher workspace.

Publishers accept the Publisher Agreement. Paid checkout for third-party publishers is opening in stages.

More help

Documentation

Guides for the IDE, instances and the Store.

docs.createrun.ai

Createrun Help

Help for Createrun accounts, plans and products.

Open Createrun Help

Support Policy

What support covers and how requests are handled.

Read the Support Policy

FAQ

Short answers about payments, subscriptions and publishing.

Read the FAQ

Contact support

Email Support

Write to us with your account email and, if relevant, the app and instance involved.

support@createrun.com

Support Hours

Business days, US Eastern Time.

For apps from third-party publishers, support is provided by the publisher.